Positions available:
Customer Service Assistance
About the Job
The Import/Export Logistics Specialist will be
primarily responsible for preparation Bookings and
Export documentation, accurate execution of export shipments and
coordination with logistics suppliers and exporters to ensure on-time
delivery of shipments. Provide inside sales support and generates business for Blue Ocean Lines.
To coordinate export and import shipments mainly from Dominican Republic to Latin American and Caribbean.
To work with internal and external customers to effectively meet the
logistics demands of the company’s client base.
Key performance measures are on-time delivery,
accuracy and efficiency of logistics deliverables.
To communicate with customers, steamship lines, co-loader, CFS, truckers, Terminals, Customs Authorities.
About you
- Female student or graduated
- Advanced oral and written communication skills in English and Spanish
- Strong understanding of export rules and regulations
- Advanced Computer skills (in programs such as MS Word, Excel & GoogleApps).
- Good memory and Problem solving skills
- Good management of numbers and the ability to interpret and clearly explain complex issues
- Fast Typing skills (55wpm) able to take dictation and quickly input information into the computer.
- Ability to develop strong interpersonal skills
- Ability to work in a goal oriented Team environment
- Ability to think logically and make sound decisions based on own discretion
- Accurate and conscious way of working
About your tasks
Coordinates activities relating to arranging quotes, documentation and logistics of cargo to worldwide markets.
Tasks will include making bookings, ensuring documentation is complete/accurate,
handling customer service requests relating to the transportation of cargo.
- Arrange import and export bookings
- Dispatch orders to overseas agents and offices as well as drayage and trucking companies
- Ensure ISF information is completed
- File AES on behalf of the shipper
- Submit shipping instructions to carriers
- Responsible for ensuring that all documentation is accurate and complete
- Ensure customer receives bill of lading in timely manner
- Assist in rates and quoting
- File Manifest in SIGA
- Update Import-Export Sailing Schedule
- Develop and maintain a viable account base
- Managing a-z all process of Export-import Booking and documentation
- Responsible for billing customers
- Communication via phone calls and Email
- Ensure customer receives arrival notice on a timely manner
- Customer acquisition
About your Salary
It is a plus having already experiences in a steamship or freight forwarding! Do not hesitate to contact us.
info@blueoceanline.com
809-331-9000
